Shipping Policy

This policy is for winter boots and cold-weather footwear sold on warmbootshop.shop. It is not a template used on other stores.

Where we ship

We ship only to street addresses in the United States. We do not ship to P.O. boxes, freight forwarders, or addresses outside the United States. A non-U.S. checkout is cancelled and refunded.

Cost

Standard shipping inside the United States is free on every order. No minimum. No handling line. Expedited service is not offered here.

Warehouse cutoff

In-stock orders placed Monday–Friday before 2:00 PM Pacific Time typically leave our Oregon warehouse the next business day. Weekend and U.S. federal holiday orders leave the following business day. You get tracking when the carton is scanned.

Transit

Lower-48 delivery is usually 2–6 business days after the warehouse scan. Alaska and Hawaii often take 5–10. If the carrier marks the parcel lost, we reship or refund.

How footwear are packed

Items ship in retail or crush-resistant cartons so the goods are not pinched in transit. Photograph damage within 48 hours and email [email protected] with the order number. Keep the outer carton until the claim is closed.

Address changes

Write [email protected] the same day you order if the ship-to must change. Once the carrier has the carton we cannot redirect it from this website.